Faro – Algarve – Portugal
Frequently Asked Questions
Please read our FAQ before sending us a message.
Placing an order is easy! Simply browse our products, select the ones you like, add them to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment information, and you're all set.
We accept a variety of payment methods, including credit and debit cards, PayShop. Rest assured, your payment information is secure.
Once your order is shipped, you'll receive a tracking number via email. You can use this number to track the status and location of your package on our website or the carrier's site.information is secure.
We offer a hassle-free 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a refund or exchange. Please refer to our Returns and Refunds page for more details.
Yes, we do! We offer worldwide shipping to most countries. Shipping costs and delivery times may vary depending on your location. You can check shipping options during the checkout process.
We are committed to sustainability. Many of our products are eco-friendly and sourced responsibly. Look for eco-friendly badges or labels on product pages for more information.
Our customer support team is here to assist you. You can reach us through our Contact Us page, where you can submit a form with your inquiry. We typically respond within 24 hours.
We understand plans change. If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible, and we'll do our best to assist you.
We frequently run special promotions and discounts. Keep an eye on our website and subscribe to our newsletter to stay updated on the latest deals and offers.
We value your feedback! To leave a product review, simply navigate to the product page of the item you purchased, scroll down, and click on the "Write a Review" button. Share your thoughts and help others make informed decisions.
If you forget your password, click on the "Forgot Password" link on the login page. You'll receive an email with instructions on how to reset your password securely.
Yes, you can! If your order hasn't shipped, please contact our customer support team, and we'll assist you in canceling your order and processing a refund if necessary.
Subscribing to our newsletter is easy! You can find a subscription form at the bottom of our website. Just enter your email address, and you'll receive regular updates on new products, promotions, and more.
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